Course Purpose: Employees who have been assigned new responsibilities or who need to improve their work performance may be assigned coaches or mentors to help them boost their performance, achieve goals and overcome areas of weaknesses. The purpose of the Coaching and Mentoring course is to help middle and senior managers identify, develop and apply skills that will turn around the individual and team performance of their employees. The course will increase the managers’ competencies, attitudes and confidence in supporting employees’ work performance and career development.
Training Content
Introduction to Coaching and Mentoring
Coaching and Mentoring
How to become a Successful Coach
Understanding Performance
Role of Coach and Mentor in Performance Management
Coaching Teams
Performance Assessment Skills: Assessing Employee performance